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Terms of Service

Effective date: 22 March 2026

Contact: hello@makerbrief.com

Please read these Terms of Service (“Terms”) carefully before using Makerbrief (“the Service”, “the Application”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

The Service is operated by Patricia Taveira Saraiva, a sole trader. References to “we”, “us”, or “our” refer to Patricia Taveira Saraiva.

1. The Service

Makerbrief is a web-based application that helps content creators manage brand partnership deals, track deliverables, monitor payment status, and set renewal reminders. The Service is provided as a software-as-a-service (SaaS) product accessible via a web browser.

We reserve the right to modify, update, or discontinue features of the Service at any time. Where changes are material, we will provide reasonable notice.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement. The Service is intended for professional use by content creators and their assistants.

3. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@makerbrief.com if you suspect unauthorised access to your account. We are not liable for any loss resulting from unauthorised use of your account.

You may share access to your account with one personal assistant or virtual assistant (VA) for your own deal operations. Sharing your account with multiple people, or for purposes other than your own personal deal management, is not permitted.

4. Subscription and Billing

4.1 Free Trial

New accounts receive a 14-day free trial with full access to all features. No credit card is required to start the trial. At the end of the trial period, the Service will be interrupted. You must add a valid payment method to continue using the Service.

4.2 Paid Plans

We offer the following paid plans:

  • Monthly plan: €19.00 per month, billed monthly.
  • Annual plan: €152.00 per year (approximately 20% discount), billed annually.

Prices may change with reasonable prior notice. Changes will apply to your next billing cycle.

4.3 Payment Processing

All payments are processed by Stripe, Inc. By subscribing, you agree to Stripe's Terms of Service (available at stripe.com/legal). We do not store your payment card details. Stripe handles all payment security.

4.4 Automatic Renewal

Paid plans automatically renew at the end of each billing cycle. You authorise us to charge the payment method on file for the applicable subscription fee. You can cancel auto-renewal at any time via your account settings.

5. Cancellation

You may cancel your subscription at any time via your account settings. Cancellation takes effect at the end of your current billing period. You will retain full access to the Service until that date, after which your account will be suspended.

We do not offer refunds. Please refer to our Refund Policy for full details.

6. Refunds

All subscription payments are non-refundable except where required by applicable law. Please see our Refund Policy for more information.

7. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations.
  • Infringe the intellectual property rights of any third party.
  • Attempt to reverse engineer, decompile, disassemble, or extract the source code of the Service.
  • Scrape, crawl, or use automated means to extract data from the Service without our written consent.
  • Resell, sublicense, or otherwise make the Service available to third parties for commercial gain.
  • Introduce viruses, malware, or other harmful code into the Service.
  • Interfere with or disrupt the integrity or performance of the Service or its infrastructure.
  • Share your account credentials with anyone other than a single personal or virtual assistant for your own use.

We reserve the right to suspend or terminate accounts that violate these rules without notice.

8. Your Content

You retain full ownership of all data and content you upload or create within the Service, including deal records, notes, contact information, and any other business data. By using the Service, you grant us a limited, non-exclusive licence to store, display, and process your content solely to provide the Service to you.

You are responsible for ensuring that any content you store in the Service does not infringe the rights of third parties and complies with applicable law.

9. Intellectual Property

The Service, including its design, code, trademarks, and content, is owned by Patricia Taveira Saraiva and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our brand, trademarks, or intellectual property except as necessary to use the Service as intended.

10. Availability and Downtime

We aim to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control. We will endeavour to provide advance notice of planned downtime where possible.

11. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, secure, or continuously available.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Patricia Taveira Saraiva shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from or related to your use of the Service.

Our total liability to you for any claim arising from your use of the Service shall not exceed the total fees paid by you in the three months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to indemnify and hold harmless Patricia Taveira Saraiva from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service in violation of these Terms or applicable law.

14. Termination

We may suspend or terminate your account at any time if you breach these Terms or if we decide to discontinue the Service. We will provide reasonable notice where practicable, except in cases of serious or repeated violations. Upon termination, your right to use the Service ceases immediately.

You may terminate your account at any time by cancelling your subscription and requesting account deletion via hello@makerbrief.com.

15. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your country of residence provide otherwise.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by a notice within the Service. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to updated Terms, you must stop using the Service.

17. Contact Us

If you have questions about these Terms, contact us at hello@makerbrief.com.